Registration, Deposit & Balance Payments
In order to confirm a guide and your trip, we require a completed Registration Form and a deposit of 25% of the trip fee.
The balance of payment is then due 60 days prior to the start date.
Please note: In order to reserve a guide we recommend that you book well in advance. This especially applies to the high season period (November through March).
All payments should be made by bank transfer to the following bank and account:
Bank: Bank of New Zealand
For the account of: Adventure Consultants Limited
Account number: 02 0673 0043443 00
Account Type: NZ Dollars
We can also accept your deposit and balance payment by credit card – Visa, Mastercard, Amex plus a 3% credit card payment fee.
Cancellation & Refund Policy
Once you have paid your deposit your trip is confirmed, subject to payment of the balance of fees owing 60 days prior to your trip commencement date. An expedition member may then cancel his/her participation on the following basis:
- Up to 60 days prior to the departure date a NZ$250 fee applies.
- Inside 60 days of the departure date, we reserve the right to retain 50% of the full fee.
- Inside 30 days of the departure date, we reserve the right to retain 75% of the full fee.
- Inside 15 days of the departure date forfeits 100% of the full fee.
Trip Cancellation Insurance
We highly recommend you take out trip cancellation insurance via your travel agent – trip cancellation insurance is usually packaged together with your travel insurance and covers you for loss of deposits should you not be able to make the trip for personal reasons.