CHOOSING A PROVIDER
How long has Adventure Consultants been in operation?
Adventure Consultants started in 1990 and we have been guiding internationally ever since.
FOOD, ACCOMMODATION & FACILITIES
What showers and washing (clothes) will be available on the expedition/trek?
Showers are available at the hotels prior to and after the expedition, but during the trek/climb it is not possible. We advise people to bring wet-wipes for the impromptu wash in between available showers.
Would you let us know what food will be available?
If you have any special treats you like, we encourage you to bring some along. You’ll get breakfast, lunch and dinner as well as snacks, and ample hot and cold drinks. We can cater for vegetarians as well as many other special diets as long as we are informed of this prior to the trip. All of our expeditions provide excellent local and western food!
What is the food like?
Our well-trained cooks prepare high quality 'western' food as well as popular local dishes. Please indicate any specific dietary requirements you may have on your application form. We are happy to accommodate for those with specific diets.
What are the hotels like? Can I have my own room?
Prior to and after this expedition, we stay in a fantastic hotel located in central Huaraz. Once in mountains, you will be sleeping in tents on a twin-share basis. If you prefer a private room, we can book these as need be at an added cost.
Do I need to arrive the day before the trip starts? And when should I book my flight to leave?
No, the trip programmes all have an arrival day and a departure day built into them. You are welcome, and encouraged to arrive a bit earlier to explore your arrival and departure city if you have time.
My travel agent says I can get an 'e' ticket (electronic ticket) and will not need to be issued a physical ticket.
E' tickets are standard practice these days and are now acceptable in most locations. Do ensure your print off your itinerary and have your booking number with you, as this allows our local agents to assist with changing your return flight plans if need be, while you are in the mountains.
When should I book my ticket?
For the majority of our expeditions, we generally ask you to wait until 90 days prior to your trip start date to ensure your trip has met the minimum numbers and will operate. If you see a good deal and want to book your flights, then ensure you can make changes to your tickets and it is a good idea to purchase trip cancellation insurance, in the event that you need to cancel.
Can I get a cheap ticket online?
The problem with these tickets is that you usually end up having to pay quite a lot more if you have to make any changes to your ticket. Some of the places we go to aren't straightforward, and we highly recommend using a travel agent for such travel as there are many intricacies that they can help you with. In the long run they save you money! We use professional travel agents for all our staff and guides' travel bookings to our expedition and trek destinations.
Where do we meet? Will I be picked up?
Do plan to fly into Jorge Chávez International Airport (LIM) and you will find that most flights connect through either Santiago International (SCL) or Ministro Pistarini International (EZE) Airports. An Adventure Consultants guide or representative will be there to pick you up off your flight on the scheduled arrival date. If you are arriving before the scheduled trip start date, we can often make arrangements for a pickup, though taking a taxi is generally the easiest form of transport before your trip starts.
What if I am arriving early or departing late?
Adventure Consultants can make reservations for you and can often make recommendations for attractions you can enjoy while waiting for your trip to begin. Please let our office know your specific plans.
CLOTHING & EQUIPMENT
Do you have a recommended list of clothing we should bring?
Yes, you will be sent a personal clothing and equipment list once our office has received your trip registration form and deposit. We do also have a dedicated equipment coordinator that is happy to provide advice and answers to any questions you may have.
Do I really need all the equipment on the equipment list?
Yes, these lists have been carefully prepared. Please bring everything on the list!
How warm do we need our sleeping bags to be?
This will be clearly stated in your recommended gear list. It will depend on where you are going, but in general you will need a sleeping bag warm enough for you in conditions that can be as cold as freezing. We suggest buying a sleeping bag big enough to allow you to wear some clothes in if it is especially cold. Sleeping in a warm hat can greatly improve a bag's warmth.
What are supergaiters? And where can I buy them?
Supergaiters have a rubber band which fits snugly over your plastic boot, for protection from crampon damage. The uppers are lined with insulation and most have convenient front zips. These are not available in NZ, but are available in Australia, the USA and the UK. We suggest doing an internet search for “supergaiters” and finding your nearest supplier. Our equipment coordinator can provide advice on where to obtain.
I will be climbing at altitude, so does Adventure Consultants take this into consideration?
On all of our programs, we seriously take into consideration the altitude and ensure that all of our itineraries allow for sufficient acclimatisation and rest days, if required.
What altitude medication will be available on the trek? Do we need to take tablets before/ during the trek?
All our guides carry extensive medical kits and some of our bigger expeditions but you do need to bring any medications you regularly use (don’t forget to tell us about them) plus extra. Also bring a small first aid kit including a blister kit and mild headache medication for the normal altitude headaches.
GUIDES, PORTERS & EXPEDITION TEAM MEMBERS
How many guides will be assigned to our group?
A ratio of Trekkers/Climbers to Western guides is stated on each trip’s web page in the downloadable ‘trip notes’. Porters are assigned depending on the size and will assist with carrying a proportion of the group equipment.
How much weight can we carry on the trek?
On this expedition, mules will carry all of the equipment to Base Camp. You will have to carry your own personal gear and a share of the group's equipment when on the mountain, although we do provide porter support to carry 5kg of personal equipment per person on Alpamayo and Artesonraju. We cannot reiterate enough that you have to be pack fit for this expedition. Should you require additional porter support, please contact our office for pricing.
Who goes on your trips?
Our climbers come from a wide variety of backgrounds, interests, countries and skill levels, from those seeking skill development, to those seeking assistance with the world's highest mountains or purely adventure.
I would like to arrange a private trip, is this possible?
We are happy to arrange a private group trip to the destination of your choice and we have run many successful private trips and expeditions including summits of 8000m peaks such as Manaslu and Kanchenjunga, all Seven Summits and remote destinations such as Antarctica. There is no specific group size, but obviously larger groups are more cost effective.
HEALTH & FITNESS
What kind of physical condition should I be in for a trek?
We invite you to check out our Fitness Training for Expeditions page and recommend checking with your physician before embarking on strenuous physical activity. For our expeditions, you should be comfortable walking for 8+ hours with a medium weight pack. Walking a few hours a day, then 6-8 hours on the weekends is generally a good realistic training programme.
COMMUNICATION & ELECTRONIC DEVICES
Will there be any access to a satellite phone? If yes then what would be the charges for usage?
Yes, expedition guides take satellite phones and you are welcome to use these. The cost is at US$3 per minute and usage is dependent on charging capabilities.
I want to contact my friend or relative, who is on one of your trips, how can I reach them?
Many of our treks and climbs send daily internet dispatches, and we receive updates from our guides while they are in the field. The best place to reach a loved one is through our NZ office.
Will there be any power source for charging batteries, etc. available throughout the trek? What voltage requirements?
We take solar panels and sometimes battery power packs on our expeditions. Our first priority is to charge our computers, satellite phones and expedition electrical equipment. There is usually enough power to then charge your personal electrical equipment. If your equipment has a cigarette lighter type car charger, bring that and you can plug it in to charge. We do NOT recommend bringing rechargeable digital cameras; they tend to run out when power is not available. Use cameras with replaceable batteries and we recommend lithium batteries. We can cater for special power requirements at an extra cost - please enquire with our office.
What weather report service do you use? How often do you receive a weather report in the summit bid phase?
During the expedition, your guide will receive daily weather updates from the team at Peruvian Andres in Huaraz as well as updates from the Adventure Consultants office. This will then allow your guide to gauge the best summit window.
What insurance do we need to get?
On all of our international expeditions, there is a requirement for each expedition member to have insurance to cover any personal or medical mishaps that may occur before or during the expedition. This should cover you for any costs incurred in the event of any illness, medical emergency or evacuation that occurs while on expedition as well as trip cancellation, baggage loss, damage or theft, or any other such mishap that may occur.
Do I need evacuation insurance?
Yes, it is very important. Many of our expeditions are in remote places with no roads and third world medical services. In the unlikely event you get sick, you want to get to good medical care ASAP.
Who do you recommend for insurance?
Coverage varies based on your nationality and the trip that you are taking with us. When you have booked on for a trip with us, we will send you information on various insurance options which will serve as a good starting point for obtaining the best coverage available for yourself.
What is Trip Cancellation Insurance?
Trip cancellation insurance is an option that may allow you to cancel your trip without losing the total cost of the trip. Adventure Consultants highly recommends cancellation insurance for all of our trips, including our courses. If circumstances cause us to cancel a trip (minimum numbers are not reached or travel to a country becomes too dangerous) then we refund your fees paid but trip cancellation insurance covers your airfare and any other costs you may have incurred.
FEES & PAYMENTS
Can I pay by credit card?
We can accept the trip deposit payment on credit card, and we add a 3% fee to accept the balance payment by credit card for your trip. Please contact our office or visit our secure credit card page to send us your credit card details - your card is not charged at the time as we process this here in our office and not via an online payment system.
What is included in the cost of my trip? Does it include airfare?
Each specific trip page on the website has a section as well as a downloadable pdf document with exactly what is and what is not included on the trip. International airfares are not included in the trip price. We can however recommend excellent travel agents whom we have worked with in your country, should you require help with arranging your international airfare.
Why are you sometimes more expensive than other operators?
Many of our trips are very similar in price to our competitors. Some companies even wait for us to set our prices and use ours as a guideline!! Some of our main selling points, which sometimes do cost more, are; internationally qualified western guides, proven dependable local operators, small group sizes and safe client:guide ratios, quality equipment and high summit success rates, among other things. You do get what you pay for which is why we stand out from the rest. Many clients come to us after failing on one of our competitors ‘cheaper’ trips.
How do I sign up for a trip?
The best way to reserve your space on a trip is to call our offices or complete our online booking form. Return this with the trip deposit either through a telegraphic transfer (information is on our trip notes downloaded from the specific trip page) or by using our secure credit card page. Phone our New Zealand head office on +64 3 443 8711 (Monday - Friday, 9:00am - 5:30pm PST + 19 hours) or Freephone 1-866-757-8722 from North America.
From the AC Blog page
Ama Dablam 2017 - Final dispatch
Island Peak 2017 - Last day
Everest 2017 - Wrapping Up